Talk about it simply
Say that the dentist will count and look at their teeth. Skip words like hurt, shot and drill, which make children listen for the wrong thing.
First dental visit, Madison
A first dental visit is mostly a hello. We look at the teeth, show you how to clean them and answer your questions, while your child meets the room, the tools and the people. You stay beside them the whole time, and nothing happens that has not been shown and explained first.
The idea
The first visit sets the tone for every visit after it. So we make it short, we make it kind, and we make sure your child leaves thinking it was interesting rather than something to dread.
The visit
Every first visit follows the same gentle order. Knowing it in advance helps parents, and it helps children too.
Come a few minutes early. There is a window, a toy shelf and no hurry. We check in on a tablet and nobody calls your child name across a crowded room.
Our child guide says hello, asks what your child likes and carries that interest into the visit. A dinosaur fan will be counting dinosaur teeth.
We show the chair, the light and the mirror on a teddy bear first. Then we ask your child if they would like to try. If not yet, we wait.
We count teeth out loud and look for anything that needs attention. Babies and toddlers often sit on your lap with their head resting on ours, knee to knee.
Every visit ends with a sticker and a toothbrush. You also get a written, two-minute home plan that fits your child age and your family routine.
We book the next visit and send you home with questions answered. The goal is that your child wants to come back.

Getting ready
Say that the dentist will count and look at their teeth. Skip words like hurt, shot and drill, which make children listen for the wrong thing.
A short story about a dentist visit in the week before is plenty. We also keep a few in the waiting room.
Book when your child is rested and fed. For babies, that often means right after a nap.
A favourite toy or blanket is welcome, and so are your questions. Write them down so none get lost.
For parents
You sit beside the chair, or hold your baby or toddler for the exam. Your job is to be the calm face your child can look at. We do the explaining and the looking.
If your child is worried, you do not need to say much. A hand on a shoulder is plenty. We take cues from your child, and if they need a break, we stop. Some first visits are only a short look and a ride in the chair, and that is a good first visit too.

By the first birthday, or within six months of the first tooth. A very early visit is mostly a conversation, and it gives you a chance to ask about teething, bottles, pacifiers and brushing.
Usually not. For most young children the first visit is an exam, a gentle cleaning and a plan. X-rays are taken only when they are needed, and we explain why before taking any.
Many children do, and it is not a failure. We slow down, let them hold a tool, and give them time. Crying toddlers are often easiest to examine knee to knee on a parent lap.
Yes. One parent usually sits at the chair, and another is welcome to sit nearby. Siblings are welcome too, and often make the best audience.
About 30 to 45 minutes for most children, and shorter for babies. We plan extra time if your child is nervous, because a calm pace matters more than the clock.
We do not list prices on this site. You get a written estimate before any treatment. We work with most major PPO plans and offer third-party financing.
Madison, Wisconsin
Tell us a little about your child. We reply within one business day, explain exactly what the visit will look like, and you stay in the room the whole time.
| Monday to Thursday | 8:00 am to 5:00 pm |
|---|---|
| Friday | 8:00 am to 2:00 pm |
| First Saturday of the month | 9:00 am to 1:00 pm, family Saturday |
| Other weekends | Closed |